Smarter Tenant Communication

Delight Residents...
with surprisingly simple conversations

Our AI assistant automates resident questions and maintenance requests via text message!

Get Started
Reduce phone calls by up to 75%
Boost maintenance efficiency up to 15%
Save 20+ office labor hours weekly
Talk with residents in 60+ languages
TT
CharlieLakeview TerraceAI
Text Message Conversation
Monday, 3:25 PM
Hi Chris! 👋🤓 I'm Charlie, an AI✨ working at Lakeview Terrace. Add me to your contacts!
Wednesday, 1:11 AM
My sink won't stop running. Can you help?
Absolutely. Is any water spilling on the floor? If so, how much?
yes, quite a bit
Okay, that sounds urgent. I have notified the on-call maintenance team. Now, let me direct you to the water shutoff...
Response time of less than 1 minute!

Trusted by Leading Property Management Companies

See how property managers across the country are improving resident satisfaction and saving time with TenantText's AI communication platform.

75%

Reduction in phone calls

15+

Hours saved per property weekly

500+

Properties using TenantText

It's so easy to text in a maintenance issue and get a response right away. Charlie actually knows what to do.

Jasmine Testimonial Picture

Jasmine T.

Resident in Sevierville, TN

It's so much better than logging into a portal. I just send a message and it gets taken care of—super convenient.

Kayla Testimonial Picture

Kayla B.

Resident in Maryville, TN

TenantText has taken a huge load off our team. We've cut down inbound calls by over 50%, and residents are happier too.

Lindsay Testimonial Picture

Lindsay F.

Manager 150 Units in Knoxville, TN

Example Conversations

Common Use Cases
Edge Cases

Have 5 minutes?  Text directly with Charlie.

Get the resident experience by taking with Charlie as if your were a resident.
No need to sign up!

Streamline Tenant Interactions with Intelligent Text Messaging Solutions

Girl on couch with phone

Radically Simple for Residents

No new login or password, no need to register, just save a phone number
Residents make requests and get answers with easy text message conversations
Highly-knowledgeable answers for resident questions, no need to call

Efficient for Property Managers and Owners

Get work-ready maintenance requests with pictures
Choose how to address each type of issue, tailored to your processes
Residents can assist by following time-saving troubleshooting steps
Reduce unneeded 3am calls by intelligently determining when to notify on-call

Best-In-Class Communication

Available 24/7 - Responds typically within 10 seconds
Highly knowledgeable and consistently professional responses
Punctual and proactive follow-up for every work order
Multilingual - Speak with residents in their native language

Frequently Asked Questions

Learn more about how TenantText can transform your property management experience.

TenantText provides instant responses (approximately 10 seconds) to all resident communications, 24/7. Our AI assistant uses advanced natural language processing to understand and respond to tenant messages via text. Our AI assistant is positive, professional, and designed to deliver excellent resident experiences.

No app download or registration required! TenantText works through standard text messaging that residents already know how to use. Residents can immediately begin using the platform with their existing phone numbers. This zero-friction approach leads to much higher adoption rates compared to property management apps that require downloads or traditional resident portals that need registration.

Need more technical details? Our support team can help with specific integration questions:  support@tenanttext.com

Industry research shows 79% of residents prefer to communicate with property managers via text. Traditional web portals face low adoption rates because they require residents to create accounts, remember passwords, and download apps. TenantText meets residents where they are, eliminating friction and increasing satisfaction.

Property managers typically spend a third of their day responding to resident communications, with most being basic questions or maintenance requests. Our clients report saving 20+ hours per week per property by automating these routine communications. This allows your team to focus on high-value activities instead of repetitive questions about information already provided.

TenantText is a communication platform (not a PMS system). Our platform works well on a standalone basis or in combination with an existing property management system. We provide a simple web app for managing work orders and we can forward work orders to any email address. We also offer API integrations and data syncing for most major property management systems like Buildium, Yardi, AppFolio, RealPage, etc.

Need more technical details? Our support team can help with specific integration questions:  support@tenanttext.com

Still not finding your answer?
Schedule a DemoContact Support
Exclusive Community

Join Our Community

Get insider access to resources, early features, and special offers—built for forward-thinking property managers.

Industry Info

Property management guides, templates, and best practices

Early Access

Be the first to try new features and provide feedback

Special Offers

Discounts and promotions reserved for our community

No spam. Unsubscribe anytime.

Latest Insights

Expert advice and industry trends to help property managers streamline operations and improve resident satisfaction.

What Our Customers Say

Property managers across the country are saving time and improving resident satisfaction with TenantText.

"It's so easy to text in a maintenance issue and get a response right away. Charlie actually knows what to do."
Jasmine Testimonial Picture
Jasmine T.
Resident, Sevierville, TN

Ready to learn more?

Join thousands of property managers using TenantText to streamline communications and delight residents.

Effortless Tenant Communication
for Landlords and Property Managers

Property managers face unique challenges in resident communication, maintenance coordination, and time management. TenantText's AI assistant streamlines these processes, providing 24/7 support for both property managers and residents.

Streamline Tenant Communication with Intellegent Text Messaging Solutions

Managing tenant relationships is easier than ever with TenantText, the leading messaging platform for residents. Designed for landlords and property managers, our solution enables seamless communication to streamline maintenance requests and responses.

    Enhance Resident Communication

    TenantText responds to resident inquiries 24/7, providing instant answers about property policies, amenities, and procedures.

    • Support for over 60 languages

    • Timely, consistent communication

    • Increased resident satisfaction

    ROI for Property Management

    • Save 20+ hours weekly per property in administrative time

    • Reduce phone call volume by up to 75%

    • Decrease maintenance response times by 68%

    • Improve resident satisfaction ratings by up to 92%

    Streamline Maintenance Requests

    Our AI-powered platform automatically handles maintenance requests, categorizes issues by urgency, and routes them to the appropriate team members.

    • Reduces response time by up to 68%

    • Ensures critical issues are addressed promptly

    • Automated tracking and management

    TenantText makes managing tenant relationships easier than ever with our AI-powered text messaging platform. Provide quick 24/7 leasing office responses and streamline maintenance requests, allowing your team to focus on high-value activities.

    For Property Managers

    • Reduce call volume by up to 75%
    • Handle maintenance requests automatically
    • Provide 24/7 resident support

    For Residents

    • Submit maintenance requests anytime
    • Responses to questions in 10 seconds
    • No login needed, just send a text

    Data Protection

    • Your data is never sold or shared with third parties
    • End-to-end encryption for all communications
    • Automatic data backups with point-in-time recovery

    Resident Privacy

    • Transparent data collection with resident consent
    • Resident data access and deletion rights
    • Strict access controls for sensitive information

    Recent Updates

    Stay up to date with our latest news, achievements, and developments

    © 2025 TenantText. All rights reserved.